WELCOME TO SOLI DEO GLORIA SCHOOL OF
DANCE AND THE ARTS

PRIVACY POLICY

Effective Date: January 30, 2026 Last Updated: January 30, 2026

1. PREAMBLE AND SCOPE

Soli Deo Gloria School of Dance and the Arts ("Company," "we," "us," or "our"), located in Ontario, Canada, is committed to safeguarding the privacy and security of your personal information. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, processing, and disclosure of Personal Information through your use of our website (sdgloria.ca and related subdomains), programs, studio services, communications, and social media channels (collectively, the "Services").

By accessing our website, booking a studio tour, or enrolling in our programs, you acknowledge that you have read and understood this Policy. Your continued use of the Services constitutes your express consent to the data practices described herein.

2. COLLECTION OF INFORMATION

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your child ("Personal Information").

2.1 Information You Provide Voluntarily

Identity & Family Data: Parent/guardian names, child’s name, child’s age, and previous dance or arts experience.

Contact Data: Billing address, email address, and telephone numbers (including mobile numbers for SMS).

Medical & Safety Data: Relevant medical alerts, allergies, or physical limitations voluntarily provided to ensure student safety during classes.

Financial Data: Payment card details and billing information for class tuition. Note: We do not store full credit card numbers on our servers; this data is securely tokenized and processed by third-party payment gateways.

Content and Communications: Information provided through trial requests, contact forms, customer support inquiries, or social media interactions.

2.2 Automated Data Collection

Technical Data: Internet Protocol (IP) address, browser type, time zone, and operating system.

Usage Data: Information about how you navigate our website and interact with our web pages.

2.3 Artificial Intelligence Interaction Data When you engage with our automated website chat or communication tools:

Transcripts: Textual records of conversations with our automated scheduling assistants.

Consent: By using automated chat features, you explicitly consent to the processing of your inquiries to help us schedule your visit or answer questions efficiently.

3. USE OF PERSONAL INFORMATION

We use your Personal Information for the following legitimate purposes:

Service Delivery: To register students for classes, process tuition, schedule studio visits, and manage class rosters.

Communication: To send appointment reminders, studio updates, recital information, and respond to your inquiries.

Safety: To ensure our instructors are aware of any physical limitations or allergies your child may have.

Marketing: To deliver relevant updates about upcoming camps or new programs (subject to your consent where required by CASL).

Improvement: To improve our studio offerings, website experience, and customer service.

4. DISCLOSURE AND SHARING OF DATA

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent is strictly excluded from third-party sharing. We expressly prohibit the sale of your Personal Information. We do not trade, rent, or sell your data to outside companies.

We may share your data strictly with:

Service Providers: Third parties who provide secure IT infrastructure, payment processing, and studio management.

CRM Infrastructure: We utilize the GoHighLevel platform to manage our scheduling, communications, and customer relationship management. Data entered into our forms is securely processed through this platform to facilitate our communications with you.

Legal Requirements: If required by applicable law, regulation, legal process, or governmental request.

5. CROSS-BORDER DATA TRANSFERS

Soli Deo Gloria School of Dance and the Arts operates in Ontario, Canada. However, our CRM infrastructure and third-party service providers (such as secure cloud servers) may be located in the United States. By using our Services, you acknowledge that your Personal Information may be transferred to, stored, and processed in secure foreign jurisdictions.

6. COOKIES AND TRACKING TECHNOLOGY

We utilize cookies and similar technologies to analyze website traffic and ensure our website functions properly for visitors.

Control: You may disable cookies through your browser settings at any time.

7. DATA SECURITY AND RETENTION

7.1 Security Measures We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to sensitive information, such as child medical alerts, is restricted strictly to necessary staff and instructors.

7.2 Data Retention We will retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including managing your child's enrollment and satisfying any legal, accounting, or reporting requirements.

8. CHILDREN'S PRIVACY AND PARENTAL CONSENT

As a dance and arts school, we inherently process the personal information of minors (children under the age of 18). However, all information regarding minors must be provided by a parent or legal guardian. We do not permit children to independently submit personal information through our website. By registering a child for a trial, class, or camp, the parent or legal guardian provides explicit consent for the collection and internal use of the child's data to facilitate their participation in our programs.

9. SMS/MESSAGING POLICY

By opting into our SMS service via our online forms:

Usage: You agree to receive text messages regarding studio tours, class schedules, enrollment updates, and requested information.

Opt-Out: You may reply "STOP" to any text message at any time to immediately cease SMS communications.

Privacy: Text messaging opt-in data is never shared with third parties for marketing purposes.

10. YOUR LEGAL RIGHTS (PIPEDA & CASL)

Under Canadian privacy laws, you have the right to:

Access & Correction: Request access to or correction of the Personal Information we hold about you or your child.

Withdraw Consent: Withdraw your consent for data processing at any time (including opting out of studio newsletters).

Unsubscribe: You may unsubscribe from commercial electronic messages at any time using the link provided at the bottom of our emails.

11. CONTACT INFORMATION

If you have any questions about this Privacy Policy, wish to update your family's information, or need to manage your communication preferences, please contact us:

Soli Deo Gloria School of Dance and the Arts Email: [email protected] Phone: [Insert Phone Number] Address: 504 Iroquois Shore Rd, Unit 11, Oakville, ON L6H 3K4, Canada